Wednesday, July 06, 2005


Joining a call centre? Think twice

There can be times when a bird in the hand is not better than two in the bush.
When money talks

While I do realise there are no guarantees either way, I understand frustration. The fact that you can earn a lot of money right away tends to influence a lot of young people I know. Many decide against pursuing higher studies. Others, decide to leave a prospective career for a job which may pay more today, but may not be a good idea in the long run.

Why would you not want to wear designer jeans as opposed to cheaper, unbranded ones?

Who does not want to go to expensive restaurants instead of making excuses to friends because you do not have enough money to spend?

Who would not want to buy a new camera phone as soon as it is out in the market instead of using the same old phone that mom had been using for two years before she gave it to you?

Who wants to slog for a measly salary in the hope of bigger things in the future when one's friends are living it up today?

These reasons are understandable, but are not entirely valid. They are short term and tend to be myopic.

Of course, there are lots of practical reasons for changing your profession.

Five valid reasons to join a call centre

i. You have a degree, but do not specialise in any particular profession.

So you join a call center as a representative, a job which may offer prospects of promotion if you do well.

ii. Your family has an immediate economic need that necessitates your going to work and this job is available.

iii. Though you have specialised in one particular profession, you find there is not much scope there. It could also be that finding a job in that area is very difficult.

iv. It also happens, sometimes, that what caught your interest at one time no longer excites you. You may have had some reasons for pursuing a particular course but those reasons are no longer valid, and you are no longer interested in doing that kind of work.

v. Another reason could be that you aren't the ambitious type and are satisfied with a nine-to-five job that gives you a decent salary.

These are all realistic reasons and, under the circumstances, your choice is justifiable.

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